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New Managing Client Relationships


According to PSMJ research, it costs 10 – 15 times more to get a dollar of revenue from a new client than from an existing one. This module describes some proven techniques that firm leaders and PMs use to effectively manage and build long-lasting relationships with their clients. Topics include:

  • How satisfied are clients of A/E/C firms?
  • Trading places: One client’s new perspective
  • Building lasting client relationships

Minimum Computer System Requirements



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